Community

Muffling the voice of the customer …

Posted by andrewjnash on Apr 10, 2008 07:36am | 0 comments

Sellers are customers, eBay.

Go with the force. The community is your power. Don’t silence market participants … empower them to manage and govern themselves with better tools than words and thumbs (up or down).

eBay plans to cut sellers out of their feedback system in the mid-May timeframe … allowing only buyers to participate in the feedback system. OK, so maybe I am missing something here. eBay is a marketplace. Buyers and sellers come together to make the market. Economics 101 … However, let’s assume the seller has no voice – what will the impact be?

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Opinions, ideas welcome - not your overseas data protection rights ...

Posted by andrewjnash on Apr 02, 2008 07:50am | 0 comments

"Greetings to the mystarbucksidea.com Community" announces Starbucks proudly ...

Community, coming to a community near you. Here's the catch - the community is a virtual global community. Unlike the 'real world' where communities evolve, communities here can seemingly be built overnight. However, the overnight communities need to deal with 'real world' legislation.

The privacy policy below caught my eye ...

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